![]() Right-click or Ctrl + click anywhere in the Printers list, and then click Reset printing system. Reset the printing system: Open the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners. Turn on the router, wait for a successful internet connection, turn on the printer, and then turn on the Mac. Restart the router, printer, and Mac: Unplug the router, turn off the printer, and then close all programs on the Mac and ![]() Update the printer firmware: Go to HP Software and Driver Downloads to search for and download firmware updates for your printer. Page, and then make sure the printer is connected to the Wi-Fi network.Ĭheck the computer connection: On your Mac, click the Network icon, and then make sure the Mac is connected to the Wi-Fi network.Ĭheck for software updates: Open the Apple menu, click System Preferences, and then click Software Update to ensure the computer can download the latest printer software. Try these troubleshooting tips if the Mac does not add or list the printer.Ĭheck the printer connection: Check the Wireless or Settings menu on the printer control panel or print a Network Configuration Or print a self-test page or printer status report.Īccess the printer homepage (network printers): Open the Print & Scan or Printers & Scanners window, select your printer, click Options & Supplies, and then click Show Printer Webpage. Depending on your printer, this app supports scanning from the printer control panel to the computer or toĪn email account, two-sided (duplex) scanning, and creating editable scan files.Īpple Image Capture: Open Image Capture from the Applications list, click your printer name in the Devices or Shared list, and then click Show Details to view all options and settings.Ĭheck estimated ink levels: View the ink level indicators on the printer control panel, if available. HP Easy Scan app: Install HP Easy Scan - Mac App Store (in English). Click the Scan tile on the home screen for options to scan from the printer, import an existing file, or use the computer camera or a webcam Open the app, and then click the plus sign to set up your printer. ![]() HP Smart app: Install HP Smart - Mac App Store (in English). USB connection: Connect the cable to the USB port on the rear of the printer and to a port on the Mac. At the printer port, the green light should be steady and the orange Wired (Ethernet) network connection: Connect the network cable to the printer Ethernet port and to an available port on the router or access point. The blue bar stops flashing when the connection completes. Within two minutes, press and hold the WPS button on the router until the connection process begins. Wi-Fi connection for HP Deskjet 60, ENVY 60, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. The printer wireless light stops flashing Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. Wi-Fi connection for most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Wi-Fi connection for printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password. Connect the printer to the same network that the Mac is connected to, or use a direct USB connection. ![]()
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